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SALES TIP: When a prospect answers your question, don’t just move on, acknowledge their answer.

Posted by Glen Pavlovich | May 8, 2020

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PreviousPOSITIVITY TIP: To be considered outstanding, you don’t need to create something original, just do it better than everyone else.
NextPOSITIVITY TIP: Do it, do it well, then look for something else to do.

About The Author

Glen Pavlovich

Glen Pavlovich

It is my belief that when my goal is to genuinely help the customer solve their problem, they will appreciate their buying experience, return as customers and feel compelled to recommend me to their friends. My Why: A strong desire to help people grow. My How: Tracking, coaching, measuring, adapting, mentoring, listening, caring, accountability My What: Increased loyalty, increased sales, increased profit, increased CSI As a Sales Manager, it is vital to track and measure everything. Track and measure activity. Track and measure skills. Track measure results. Track and measure CSI. Track and measure lead response time. Track and measure profit. Everything that is measured grows.

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ABOUT GLEN

 

Glen Pavlovich

Master Certified Sales Manager

It is my belief that when my goal is to genuinely help the customer solve their problem, they will appreciate their buying experience, return as customers and feel compelled to recommend our dealership to their friends.

262-444-2951
 glen@gleninsales.com
 Griffin Ford
1940 East Main Street
Waukesha, WI  53186

Real Customer Reviews

A Ford Owner Reviewed Glen Pavlovich
23 February 2021
I came in car shopping and had a great experience. The customer service was great and I was even given a follow call and text about connecting my car to Ford Pass. I’m really enjoying my Ford Escape.
A Ford Owner Reviewed Glen Pavlovich
19 February 2021
Very friendly from the moment you open the door. In order for me to make a decision I needed a lot of comparisons. I received all the information I needed timely and respectfully.
A Ford Owner Reviewed Glen Pavlovich
31 January 2021
The salesman was friendly and helpful in every way. He actually let us know that my wife’s ford edge rear window had a window wash spray that we didn’t know about.
A Ford Owner Reviewed Glen Pavlovich
31 January 2021
Destined was great to work with. We never felt pressured to buy a vehicle and worked with us to find paymts we were comfortable with
A Ford Owner Reviewed Glen Pavlovich
7 January 2021
Frank our sale representative conducted himself in very professional and knowledgeable manner. He new the ins and outs of the 21 F-150. Had very educated answers to all of our questions. He gave us great options for us to make the best decision. He also didn't push us. A very pleasant purchase.

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Customer Reviews

A Ford Owner Reviewed Glen Pavlovich

I came in car shopping and had a great experience. The customer service was great and I was even given a follow call and text about connecting my car to Ford Pass. I’m really enjoying my Ford Escape. [...]

A Ford Owner Reviewed Glen Pavlovich

Very friendly from the moment you open the door. In order for me to make a decision I needed a lot of comparisons. I received all the information I needed timely and respectfully. [...]

A Ford Owner Reviewed Glen Pavlovich

The salesman was friendly and helpful in every way. He actually let us know that my wife’s ford edge rear window had a window wash spray that we didn’t know about. [...]

A Ford Owner Reviewed Glen Pavlovich

Destined was great to work with. We never felt pressured to buy a vehicle and worked with us to find paymts we were comfortable with [...]

A Ford Owner Reviewed Glen Pavlovich

Frank our sale representative conducted himself in very professional and knowledgeable manner. He new the ins and outs of the 21 F-150. Had very educated answers to all of our questions. He gave us great options for us to make the best decision. He also didn't push us. A very pleasant purchase. [...]

Get The Latest Information

Join our mailing list to receive the latest news and updates.

You have Successfully Subscribed!

Recent Posts

  • What Color Is The Watermelon?
  • 5 Reasons Why Buying A Car Is A Great Idea For The New Year
  • Describe Your Car With Only A Movie Title
  • 10 Most Common Street Names
  • What Is Your Favorite Movie Vehicle Of All Time?

Categories

  • Bad Credit
  • Best Time To Buy
  • Buying A Car
  • Car Buying Mistakes
  • Car Buying Myths
  • Cars Under $10,000
  • Cars Under $5,000
  • Child Safety
  • Classic Cars
  • Closing
  • Credit
  • DashCams
  • Financing Your Car
  • First Time Buyers
  • From The Desk
  • From Your Salesman
  • Fuel Economy
  • Fun
  • Holidays
  • Interstate Transactions
  • Just For Fun
  • Leasing A Vehicle
  • Luxury Vehicles
  • Manufacturer Incentives
  • Memes
  • Mistakes To Avoid
  • Negotiating
  • Night Driving
  • Nostalgia
  • Old Cars
  • Positivity
  • Quotations & Inspirations
  • Repairing Your Vehicle
  • Sales Manager
  • Sales Tips
  • Selling A Vehicle
  • Selling Your Car
  • Shopping Anxiety
  • Suggested Reading
  • Teenage Drivers
  • Test Drives
  • Trade In Value
  • Traveling
  • Trucks
  • Tweets
  • Uncategorized
  • Vehicle Maintenance
  • Vehicle Ownership
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  • Vehicle Storage
  • Vehicle Technology
  • Vehicle Warranty
  • Vehicle Washing
  • Vehicles As Gifts
  • When To Buy
  • Winter

Glen Pavlovich
Master Certified Ford Salesman

Griffin Ford
1940 East Main Street
Waukesha,WI 53186

Call:  (262) 444-2951

glen@gleninsales.com

Glen Pavlovich

 

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