2 – Needs Discovery & Rapport Building

The Natural Born Salesperson?

What Is The Ideal Sales Person? The ideal natural-born salesman has certain traits that I think we can all agree on: Gregarious Quick thinking Smooth talking Huge personality An outgoing personality In fact, according to the Dale Carnegie Training of West Virginia,...

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36 Questions to Build Rapport

It’s a well-established fact that people would prefer to do business with their friends. It should be no surprise to you that part of our sales training is building rapport and making friends. Learning to weave your needs assessment into your rapport building is a...

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What A Car Salesperson Can Learn From An Apple Specialist

The first thing most customers want to talk about is price. But it is probably the last thing that matters. When I was early in my sales career, I was trained to ask the customer what their budget was. My manager instructed me to qualify the customer by saying...

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People Want To Do Business With Their Friends

Work hard to make friends, and you won’t have to work very hard to do business with your friends. It’s common knowledge that people would prefer to do business with their friends.  People like having “a guy” or “a girl.” As much as you want to build relationships with...

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Saying This One Thing Will Double Your Sales

Every salesperson is looking for the magic words to say to put a magic spell over their prospect that makes them pull out their credit card and buy what you’re selling. Unfortunately, there’s no practical way to take shortcuts and still be an effective salesperson....

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Can You Read Your Customer’s Mind?

Let’s be upfront about this: If not done well, negotiating is confrontational and uncomfortable for both you and your customer.   If only you could read your customer’s mind and know how to make it easier! The most important thing to understand about negotiating is...

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The Natural Born Salesperson?

What Is The Ideal Sales Person? The ideal natural-born salesman has certain traits that I think we can all agree on:...

36 Questions to Build Rapport

It’s a well-established fact that people would prefer to do business with their friends. It should be no surprise to...